PDFMaker is unavailable in a Microsoft Office application (Acrobat 9.0, Acrobat 3D on Windows)

Issue

The PDFMaker icon (Convert To Adobe PDF) and the Acrobat menu are missing from a Microsoft Office 2003, XP, or 2000 application (for example, Access, Excel, Word).

Solutions

Do one or more of the following solutions:

Solution 1: Remove Adobe PDF from the Disabled Items list in the Microsoft Office application.

1. Open the Microsoft Office program (Word, Excel, Publisher, or Excel).

2. Go to Help > About [ program name ].

3. Click Disabled Items.

4. Select Adobe PDF from the list and click Enable.

5. Quit the Microsoft Office program and then restart it.

Solution 2: Make sure PDFMaker components are installed.

1. Choose Start > Run, type appwiz.cpl in the Open text box, and then click OK to open the Add Or Remove Programs dialog box.

2. Locate and select Adobe Acrobat 9 and click Change/Remove.

3. When the Wizard appears, click Next.

4. Select Modify and click Next again.

5. Expand the Create Adobe PDF tree view, and then click on the down arrow on the Acrobat PDFMaker object.

6. Select "This feature will be installed on the local hard drive," click Next, and then click Update.

Solution 3: Enable the COM add-in file in the Office application.

1. Start the Office application.

2. Choose Help > About [application].

3. Click Disabled Items.

4. Check the list for PDFMakerOfficeAddin:

-- If it's listed, select it and click Enable. Close all dialog boxes and restart the Office application.

-- If it's not listed, make sure that PDFMOfficeAddin.dll is located in the Acrobat 9.0/PDFMaker/Office folder. If the file is missing, reinstall Acrobat.