NOVOTS KMS ´Ê»ã±í Glossary    ÁªÏµÎÒÃÇ Contact Us
²éѯ Search  
   
°´Àà±ðä¯ÀÀ Browse by Category
NOVOTS KMS .: ·þÎñ¹ÜÀí .: ֪ʶ¹ÜÀíÌáÉýIT·þÎñÄÜÁ¦ºÍ·þÎñˮƽ

֪ʶ¹ÜÀíÌáÉýIT·þÎñÄÜÁ¦ºÍ·þÎñˮƽ

²»ÂÛÊǵçÄÔ²¿ÃÅ»¹ÊÇרҵµÄITÍâ°ü¹«Ë¾£¬ÈÕ³£ITÔËά¹¤×÷µ±ÖУ¬ÎÒÃÇÿÌìÃæ¶ÔÖØ¸´µÄ¹ÊÕϺÍÇëÇó´óÔ¼Õ¼µ½70%£¬Ö»ÓÐ30%µÄ¹ÊÕÏÐèÒªÅɵ¥µ½ÏÖ³¡½â¾ö»òÕßÐèҪר¼Ò³öÃæ½â¾ö¡£ÈçºÎÌáÉýÒ»Ïß·þÎñ̨´¦ÀíÕâ70%·þÎñÇëÇóµÄЧÂÊ£¿ÕâÊÇÿ¸öITÔËάÍŶӱØÐëÖØÊӺͽâ¾öµÄÎÊÌâ¡£

ÔÚIT·þÎñÁìÓòÉæ¼°¹ã·ºµÄIT¼¼Êõ,¼¼ÊõÁìÓòµÄ¹ã·ºÐÔÓëÈËÔ±¼¼ÄܵÄרҵ»¯Á½Õß´æÔںܴóì¶Ü£¬Ò»·½Ã棬ӦÓÃÈí¼þ¡¢²Ù×÷ϵͳ¡¢Êý¾Ý¿â¡¢ÍøÂç¡¢Ö÷»ú¡¢PCºÍ´òÓ¡»úµÈµÈ£¬Ã¿ÖÖIT×ÊÔ´¶¼ÐèҪרҵµÄIT֪ʶ½øÐÐά»¤·þÎñ¡£ÁíÒ»·½Ã棬ITÈËԱ֪ʶ½á¹¹³¯Ïòרҵ»¯·¢Õ¹£¬¾­Ñé»ýÀÛ»ºÂý£¬Ò²²»¿ÉÄÜÈ«ÃæÕÆÎÕITÁìÓò¸÷·½ÃæµÄ֪ʶ¼¼ÄÜ¡£
±ÊÕßÈÏΪ£¬Òª½â¾öÕâ¸öì¶Ü±ØÐëÖØÊÓIT֪ʶµÄÈÕ»ýÔÂÀÛ£¬¹¹½¨×Ô¼ºµÄIT֪ʶ¿â£¬¼¯ÖÐÍŶӵÄÖǻۺ;­ÑéÎäװÿһλ¹¤³ÌʦµÄ´óÄÔ£¬´Ó¶øÌáÉýÍŶÓÕûÌåIT·þÎñÄÜÁ¦ºÍ·þÎñˮƽ¡£

֪ʶ¹ÜÀíÉæ¼°Á½¸ö×îºËÐĵÄÎÊÌâ±ØÐëÍ×ÉÆ½â¾ö£º
1¡¢ÈçºÎ³ÖÐø»ýÀÛ֪ʶ£¿
֪ʶµÄ¶¨Ò岢ûÓоÖÏÞÐÔ£¬¿ÉÒÔÊÇÒ»¸ö°¸Àý£¬¿ÉÒÔÊÇÒ»¸öάÐÞ·½·¨£¬¿ÉÒÔÊÇÈí¼þʹÓÃ˵Ã÷Ê飬Ҳ¿ÉÒÔÊÇÒ»¶Î¸öÈ˹¤×÷¾­ÑéµÄ×ܽᡣ×ÜÖ®£¬Ö»ÒªÈÏΪ¶ÔδÀ´ÍŶӹ¤×÷ÓаïÖúÓмÛÖµµÄ¶«Î÷¶¼¿ÉÒÔ×÷Ϊ֪ʶ¼ÓÒԲɼ¯ºÍ´¢´æ¡£ÂÞÂí²»ÊÇÒ»Ì콨ÆðÀ´µÄ¡£ÖªÊ¶¿âÐèÒªÈÕ»ýÔÂÀÛ¡¢ÓÐÌõ²»ÎɵijÖÐø»ýÀÛ¡£
a)ΪÁË·½±ã֪ʶµÄ¹ÜÀíºÍ¼ìË÷£¬±ØÐëÅ䱸ÓÐ֪ʶ¹ÜÀíµÄITSMÈí¼þ£¬ÀûÓÃÐÅÏ¢»¯Êֶι¹½¨ÖªÊ¶¿â£»
b)ΪÁË´Ù½øÔ±¹¤¹±Ï×֪ʶµÄ»ý¼«ÐÔ£¬Ó¦½¨Á¢Ïà¹Ø½±Àø¼¤Àø´ëÊ©£¬¹ÄÀøÔ±¹¤¶à²É¼¯¶àÕûÀíÓмÛÖµµÄ֪ʶ£»
c)Íê³ÉµÄÓмÛÖµµÄʼþ¿ÉÒÔ·½±ã¹éµµµ½ÖªÊ¶¿â£¬±ÈÈçÔÚE8.HELPDESKÈí¼þÖоͿÉÒÔÔÚÔ±¹¤°ïÖú¿Í»§½â¾öÎÊÌâÖ®ºóͨ¹ýÒ»¸ö°´Å¥·½±ã¿ìËٵķ¢²¼Ò»ÌõÐÂ֪ʶ£»Ò²ÓÐÒ»¸ö¶Ô¹±Ï×֪ʶ¡¢ÔĶÁ¡¢Ê¹ÓÃ֪ʶµÄÅÅÐаñ´Ó¶øÌá¸ßÔ±¹¤¹±Ï×֪ʶ¿âµÄ»ý¼«ÐÔ£»
d)֪ʶµÄ»ýÀÛÐèÒª½¨Á¢¹æÕÂÖÆ¶È£¬Ã÷ȷ֪ʶÈë¿âµÄÉóÅúÁ÷³Ì£¬Å䱸֪ʶ¹ÜÀíÔ±¸ºÔðÉóºË֪ʶºÍά»¤ÖªÊ¶¿â£¬±ÜÃâÀ¬»øÐÅÏ¢½øÈë֪ʶ¿âÆÆ»µÖªÊ¶¿âµÄ´¿½à¶È¡£
Ö»ÓÐÔ´Ô´²»¶ÏµØ¼ÓÈëÐÂ֪ʶ£¬¼°Ê±¸üоÉ֪ʶ£¬ÖªÊ¶¿â²ÅÄÜÈÕ½¥·á¸»ÆðÀ´£¬²ÅÄܳɹ¦¹¹½¨IT·þÎñ¹¤×÷µÄ¡°´ó°Ù¿ÆÈ«Ê顱¡£
2¡¢ÈçºÎ¹ã·ººÍ·½±ãµÄʹÓÃ֪ʶ£¿
¹¹½¨ÖªÊ¶¿âµÄÄ¿µÄÊDZãÓڹ㷺ʹÓÃ֪ʶ,·¢»Ó֪ʶµÄ¼ÛÖµ¡£
a)·þÎñ̨ÊÇʹÓÃ֪ʶ¿â×îÆµ·±µÄ¸Ú룬һÏß·þÎñ̨ÈËԱͨ³£Ò»±ß½ÓÌý¿Í»§À´µç£¬Ò»±ßÐèÒª¼ìË÷֪ʶ¿â£¬Ó¦ÓÃ֪ʶ¿âÒÑÓеÄ֪ʶºÍ¾­ÑéѸËÙ½â¾ö¿Í»§Ìá³öµÄÎÊÌâ»ò·þÎñÇëÇó£»
b)¶þÏß¹¤³Ìʦ»òÈýÏßר¼ÒÍŶÓÒ²ÊÇ֪ʶ¿âµÄÖ÷ҪʹÓÃÕߣ¬¹¤³ÌʦÔÚ½Óµ½¹ÊÕϵ¥Ê±¾Í¿ÉÒÔ·½±ã¿ì½ÝµÄ²Î¿¼ÖªÊ¶¿âµÄÏà¹Ø°¸Àý»ò½â¾ö·½°¸£¬¿ìËÙ·ÖÎöºÍ½â¾ö¹ÊÕÏ;
c)¿Í»§×÷ΪIT·þÎñµÄÖ±½Ó¶ÔÏó£¬Ò²¿ÉÒÔ×Ô¼ºÑ°ÕÒÒ»°ã¹ÊÕÏ£¨»ò·þÎñÇëÇ󣩵Ľâ¾ö·½·¨£¬ÊµÏÖ×ÔÖú·þÎñ£»
d)¼ÓÈëIT·þÎñÍŶӵÄÐÂÔ±¹¤¿ÉÒÔʹÓÃ֪ʶ¿â¿ìËÙ½øÈ빤×÷״̬£¬Ëõ¶ÌÅàѵʱ¼ä£»
e)Õë¶Ô֪ʶ¿âµÄ²»Í¬Ê¹ÓÃÕߣ¬Ó¦¿ª·Å²»Í¬¼¶±ðµÄ֪ʶ£¬ÈÃÓÐȨÏÞµÄʹÓÃÕß·ÃÎÊÏàÓ¦µÄ֪ʶ¿â£¬Ê¹ÓÃÏàÓ¦µÄ֪ʶ;¶ÔÒ»¸ö×éÖ¯À´Ëµ£¬ÓÐЩ֪ʶ¿ÉÄÜÉæ¼°ÆóÒµµÄÃØÃÜ£¬ÐèÒªÌØ±ðµÄ°²È«±£»¤£»
E8.HELPDESKÈí¼þ¾Í¶Ô֪ʶ·Ö¼¶±ð½øÐйÜÀí£¬ÖªÊ¶µÄʹÓö¼¾­¹ýÏàÓ¦µÄÊÚȨ,Ô±¹¤ÔÚ°ïÖú¿Í»§½â¾öÎÊÌâµÄ¹ý³ÌÖпÉÒÔËæÊ±µÄͨ¹ýÒ»¸ö°´Å¥ÕÒµ½Ïà¹ØÁªµÄ֪ʶ£¬Ò²¿ÉÒÔͨ¹ý֪ʶµÄÖÇÄÜËÑË÷²éÕÒ֪ʶ£¬ÔÚÔĶÁ֪ʶµÄʱºòÓ¦ÓÃwiki¼¼Êõ·½±ã¹ØÁªÖªÊ¶µÄ»ñÈ¡ºÍ½øÒ»²½ÕÒµ½×îÓмÛÖµµÄ֪ʶºÍ¾­Ñ飬°ïÖúÔ±¹¤³¹µ×ºÍ¸ßÖÊÁ¿µÄ½â¾öÎÊÌâ¡£ ³ýÁË֪ʶ¿â±¾ÉíÄܹ»ÇÐʵÌṩ´óÁ¿ÓÐÓõÄ֪ʶ֮Í⣬ҲͬÑùÐèÒª¼¤Àø´ëÊ©¹ÄÀøÔ±¹¤Ê¹ÓÃ֪ʶ¡£´ó¼Ò½â¾öÎÊÌâÊ×ÏÈÏëµ½ÏȼìË÷֪ʶ¿âµÄʱºò£¬Õâ¸ö֪ʶ¿â²ÅÊÇÒ»¸öÕæÕýÓмÛÖµµÄ±¦¿âÁË¡£
IT¼¼Êõ·¢Õ¹ÈÕÐÂÔÂÒ죬ÿ¸öÈ˶¼²»¿ÉÄܰÑËùÓÐIT֪ʶװÈë×Ô¼ºµÄÍ·ÄÔ¡£ÌرðÊÇÒ»¸öÍŶÓÓɸ÷·½Ãæ×¨³¤µÄÈË×é³É£¬´ó¼ÒÓзֹ¤ÓкÏ×÷£¬¸öÈ˼¼Äܺ;­ÑéÐèÒª¸øÍŶӷÖÏí£¬ÕâÑù²ÅÄÜÌáÉýÒ»¸öIT·þÎñÍŶӵÄÄÜÁ¦ºÍˮƽ¡£¼´Ê±ÀÏÔ±¹¤À뿪¹«Ë¾£¬ÀÏÔ±¹¤µÄ¾­ÑéÒѾ­±£ÁôÔÚ֪ʶ¿âÖУ»ÐÂÔ±¹¤¼ÓÈëÍŶӾÍÄܹ»·ÖÏíÀÏÔ±¹¤µÄ¾­Ñ飬¿ìËÙ½øÈë½ÇÉ«¡£ÔÚ֪ʶ¾­¼Ãʱ´ú£¬³ýÁË×ʽð¡¢É豸ºÍÈËÁ¦×ÊÔ´£¬ÖªÊ¶ÒѾ­³ÉΪһ¸öÆóÒµµÄÖØÒª×ÊÔ´£¬ÌرðÊÇIT²¿ÃźÍITÍâ°ü¹«Ë¾£¬¹¹½¨Ñ§Ï°ÐÍ֪ʶÐÍIT×éÖ¯µÄÔ¸¾°£¬¾Í´Óµ¼ÈëITSM×ÅÊÖ£¬´Ó¹¹½¨IT֪ʶ¿â¿ªÊ¼¡£
¹¹½¨Ñ§Ï°ÐÍ֪ʶÐÍIT×éÖ¯°ïÖúÔ±¹¤¸ßÖÊÁ¿¡¢¸ßЧÂÊ¡¢µÍ³É±¾µÄ½â¾ö¿Í»§µÄÎÊÌ⣬ͬʱÌáÉýIT·þÎñÄÜÁ¦ºÍ·þÎñˮƽ¡£


ÕâÆªÎÄÕ¶ÔÄã¶àÓÐÓã¿

Ïà¹ØÎÄÕÂ

article Windows Server 2008 web·þÎñʵÏÖÍøÂç¸ºÔØÆ½ºâʵÀý

(No rating)  4-8-2013    Views: 813   
article ÔÆºÍÒÆ¶¯Ê±´ú Éí·ÝÈÏÖ¤¼´·þÎñÈ·±£Êý¾Ý°²È«
Õë¶Ô½ðÈÚ»ú¹¹ºÍÖDzÆÈ¨ÇÔÈ¡µÄ¹ú¼ÊÍøÂç¼äµýʼþ£¬³É¾...

(No rating)  8-1-2014    Views: 716   

Óû§ÆÀÓï

Ìí¼ÓÆÀÓï
µ±Ç°»¹Ã»ÓÐÆÀÓï.


.: .: .: .: .:
[ 怫 ]
±±¾©»¤º½¿Æ¼¼ÓÐÏÞ¹«Ë¾ 2006

Novots Technologies Limited