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NOVOTS KMS .: 工具软件 .: Software Prompting for License Key

Software Prompting for License Key

License type is Individual - Specific Computer - Node Locked or Standalone:
1) Ask the customer to check their email for a notification including the license key from: SW Proof of Purchase
2) If the customer does not have the license key provided to them, send a ST message to one of the following people requesting the license key: Nicole Harris, Lynda Hubbard, Nze Lawson.

燣icense type is Concurrent Non-Global - specific number of simultaneous users:
1)牋 If there is an issue with the license server, the ticket should be assigned to the support group for that server - Windows, or UNIX, based on the server name.
2) If the license server is working and there is no license available, the ticket could be assigned to the Application Support group for that application


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